Customer Stories

Less paper. Less admin. Hours back every week.

From single sites to multi-brand groups, hospitality operators run on Zynthio to stay inspection-ready, keep teams compliant, and trade clipboards and spreadsheets for one system on a phone.

20+
sites on one platform
30–45 min
manager admin saved, per site, per day
Days → mins
audit & payroll prep
Seconds
to an inspection-ready PDF

Operators come to Zynthio to cut the admin, the paper and the compliance risk out of running food and drink sites — and to get back hours of manager time every week. Here is what that looks like in practice.

Multi-brand restaurant group

One platform across four brands and 20+ sites

Casual dining group operating multiple restaurant brands across Scotland

The challenge

Running several brands under one group meant every site managed compliance, HR and daily operations its own way — paper checklists in folders, holiday tracked on spreadsheets, sales data trapped in the till. Head office had no live view of the estate, so problems surfaced late and often by phone. Each manager was losing the best part of an hour a day to admin that should have taken minutes, and pulling records together for an audit or a payroll run meant days of chasing.

What Zynthio did

The results

Where the money is saved

100s
of manager-hours saved per month across the estate
Days → mins
audit & payroll prep time
Live
labour-vs-sales visibility per site
Zynthio gave us one place to run every brand — the floor team, the office and the directors finally see the same picture, and we've taken hours of paperwork out of every manager's week. — Operations lead (quote to be confirmed with client)
Bar & late-night group — coming on board

From a paper trail to a phone: a bar group's switch to Zynthio

M&R Bars — multi-venue bar group, joining Zynthio

The starting point

M&R Bars run everything on paper — cleaning and compliance checklists, cellar and fridge temperature logs, due-diligence records, and the whole of HR: contracts, right-to-work, holiday and absence all in folders and on spreadsheets. Late-night, multi-venue hospitality is exactly where paper struggles: high staff turnover means constant re-paperwork, records go missing between shifts, and the owners have no quick way to see what's actually been done across venues without physically being there or making calls.

What changes on day one with Zynthio

How much easier life gets

What they stand to save

Paper → phone
every checklist, log and HR record
Minutes
to onboard a new starter, vs a form pack
Live
multi-venue visibility for the owners
We were drowning in paper across every bar — with Zynthio it's all on the phone, and for the first time we can see every venue at once. — M&R Bars (illustrative — quote to be confirmed)
New client onboarding

A full team live on Zynthio in days — with no holiday history lost

Independent restaurant joining mid-2026

The challenge

A new restaurant needed its entire team set up fast — accounts, contracts, holiday entitlements and leave already booked — without losing the holiday people had accrued under their previous rota system. Done by hand, that is hours of data entry per employee and a near-certainty of getting somebody's holiday balance wrong, which is exactly the kind of error that turns into a grievance or an underpayment.

What Zynthio did

The results

Where the money is saved

Days
to go fully live, vs weeks by hand
100%
holiday history carried over accurately
£0
payroll corrections from mis-keyed balances
Compliance & inspection readiness

Inspection-ready on a phone — protecting the hygiene rating

Single-site restaurant

The challenge

When an EHO inspector arrives unannounced, paper records are slow to find and easy to lose — and a missing risk assessment or an out-of-date fire assessment can cost a site its hygiene rating. For a restaurant, a dropped rating is not a paperwork problem, it is a direct hit to bookings and revenue. The site needed its risk assessments (including fire), daily compliance logs and reports available on demand, not buried in a folder.

What Zynthio did

The results

Where the money is saved

Seconds
to produce an inspection-ready PDF
Rating
protected — covers & revenue protected with it
Lower
spend on external compliance paperwork
When the inspector turned up I pulled the whole risk assessment up on my phone and emailed it across before they'd finished their coffee. No folder, no panic. — Site manager (quote to be confirmed with client)
Draft for review. These are written from real Zynthio deployments. The figures are illustrative of the typical savings the platform delivers (manager time, audit/payroll prep, compliance and consultant cost) rather than audited numbers from a single client, and quotes are marked "to be confirmed" — any named, attributed case study with hard figures needs the client's sign-off before it goes public. Tell me which clients are happy to be named and I'll finalise each one with their real numbers and a real quote.